Your Questions, Answered
Have a question about Knode? We've compiled our most frequently asked questions to help you understand how our AI coaching platform works and how it can drive predictable revenue growth for your team.
How Knode Works
Table of Contents
Knode’s AI engine ingests your team's call recordings and compares the conversations from your top-performing sellers against the rest of the team. It pinpoints the specific words, phrases, and behaviors that correlate with winning deals to build a data-proven model of what excellence looks like for your business.
No, and that's our key difference. Unlike tools where you manually set up trackers or select a generic framework, Knode’s AI automatically discovers the patterns that lead to success from your unique data, removing the guesswork.
Yes. Every AI-generated insight from Knode comes with full context and direct evidence, including timestamped call excerpts and the clear rationale behind any score or assessment. This removes manager bias and ensures coaching conversations are grounded in facts.
Knode deliberately focuses on post-call coaching. We believe lasting skill development comes from focused review and practice, not distracting in-call pop-ups that can break a seller's flow and feel like micromanagement.
Knode vs. Other Tools
Generic methodologies assume what works. Knode's AI analyzes your team's actual sales calls to discover the specific behaviors that are proven to win deals for your business. We build your playbook from your data, not a template.
Most call recording tools are great at showing you what happened on a call. Knode is a behavior change engine designed to show you what to do to win the next one. We provide a deeper, specialized layer of coaching intelligence that turns your call library into a system for measurable improvement.
No. Knode is designed to save managers time by automating the most time-consuming parts of coaching—call review and diagnosis. We deliver actionable, data-backed reports that pinpoint the most important gaps for each seller, so your managers can spend their time coaching, not digging through data.
Implementation & Pricing
Knode starts delivering insights within days of being connected to your call data, not weeks or months. Our implementation is lightweight, and our customer success team partners with you to ensure you get to value as quickly as possible.
Our pricing is designed to scale with you. The per-seller cost decreases as you add more users to the platform. We offer custom Enterprise plans for large or complex organizations to ensure the best value.
No. All of our plans include analysis of 100% of your recorded calls and unlimited reports. We believe every sales leader deserves a complete, unbiased picture of their team's performance.
Knode is tool-agnostic and integrates with the most popular call recording platforms (like Gong, Chorus, Outreach, Zoom), CRMs (like Salesforce and HubSpot), and communication tools your team already uses.
