Operations
Unlock business impact from the top down by enabling your teams to automate the tedious parts of their job, allowing more asynchronous work across distributed teams.
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Remove knowledge silos and ramp faster with AI-powered search that leverages your knowledge sources to answer questions and scales your experts.
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Streamline reporting and monitoring by asking questions and analyzing your business data with Knode.
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Bring company context to your inbox with auto-drafted email responses that take your calendar and company knowledge into account.
Human Resources
Enable your people leaders, HR operators and benefit coordinators to automate the tedious parts of their job and have more time for strategic work.
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Create dedicated Benefits and HR bots to alleviate the burden of fielding Tier 1 questions for employees - during onboarding and beyond.
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Turn your team into A-players and stop reinventing the wheel with Knode’s content creation and communication capabilities - all grounded in your company knowledge and voice.
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Onboard and train new hires faster with individualized Knode channels.
Customer Success
Arm your customer experience, support, and service teams with tools to improve accuracy, consistency, and response speed for all client interactions.
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Speed up response time with automatic email draft responses to priority emails that have your calendar and company context.
Find the right information at the right time to reduce first-response time with questions and answers based on Slack conversations as well as your company’s approved knowledge base.
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Easily find historical conversations and interactions with customers to help surface examples of similar work with lookalike customers and stop reinventing the wheel.
Business Development
Accelerate growth by equipping your revenue team with superpowers to generate business, execute quickly, and win deals.
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Unblock your sales team with a knowledge bot to answer your reps' most common questions without distracting the team.
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Drive your business forward by creating deliverables at lightning speed. Write RFPs, prospecting plans, sales battle cards, e-mail sequences, and press releases in minutes.
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Evaluate new opportunities to pitch business with knowledge bots for RFPs and proposal writing.
Engineering
Modernize internal support for your organization and reduce repetitive tasks and questions that land on your engineering team.
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Create Knode Knowledge bots that can be pointed to product or API documentation.
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Quickly reference post-incident documentation and provide searchable solutions to recurring issues.
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Facilitate new engineer onboarding with easy access to documentation and resources.
How adoption gets built with Knode
Real-time prompt training
Product education and onboarding is delivered directly in Slack when the user needs it with role-based training and product education. Workflow buttons help users discover capabilities and develop prompt engineering skills.
Delivered in the places you already work
Knode allows you to perform AI-assisted tasks right where your team already communicates and collaborates - in Slack and Gmail. There's no need for a separate platform or complex setup.
Personalization for every team member
Knode personalizes the experience at scale for your organization. The system learns over time from your team based on in-app feedback, tone examples in Slack and email, and recurring questions to determine what’s important.
Live training and support for your team
Knode provides AI training and education for your employees as needed during onboarding. Your team has access to schedule personalized 1:1 syncs with our support team to walk through use cases and ask questions.
Championed by leaders embracing the era of generative AI
"Knode has become one of our most-used tools, helping us streamline all kinds of tasks and it feels like we’ve barely scratched the surface of what it can do!"
Adda Birnir, CEO, Skillcrush